Refund policy
At STUDIO6IX, customer satisfaction is extremely important to us. We take pride in carefully inspecting and packaging every order to ensure your items arrive in excellent condition.
Please review our return policy below before placing your order.
Returns & Exchanges
At this time, STUDIO6IX does not accept returns or exchanges unless an item arrives damaged or defective.
Due to the nature of our products, all sales are considered final once an order has been placed and shipped.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can assist you as quickly as possible.
When reaching out, please include:
- Your order number
- Clear photos of the damaged or defective item
- Photos of the packaging, if applicable
Once we review your request, we will work with you to find the best possible solution.
Important Information
- Requests submitted after the 48-hour window may not qualify for replacement or store assistance.
- Items showing signs of wear, misuse, or damage caused after delivery are not eligible.
- Shipping fees are non-refundable unless the issue was caused by an error on our end.
Contact & Support 💌
For all order issues, return inquiries, or customer support questions, please contact STUDIO6IX directly at:
You may also submit an inquiry through the contact page on our website for assistance.
Please note that customer service requests sent through Instagram DMs may be missed and are not the official support method for STUDIO6IX. For the fastest response, please contact us through email or the website contact form only.
Thank You for Supporting STUDIO6IX 🤍
We truly appreciate every customer and every order. Thank you for shopping with STUDIO6IX and supporting our growing business!