FAQs

What payment methods do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, and Shop Pay.

How long does shipping take?

Processing takes 1–3 business days.

Shipping usually takes 3–7 business days depending on your location.

How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You will also be able to track package through your account.

What is your return policy?

We do not accept returns or exchanges unless the item arrives damaged or defective.

If your item arrives damaged, please contact us within 48 hours with your order number and clear photos so we can assist you right away.

Are your jewelry pieces hypoallergenic?

Most pieces are brass, gold-plated, and zircon, and designed to be skin-friendly.

Will my jewelry tarnish?

With proper care, gold-plated jewelry can last a long time.

Avoid water, sweat, lotions, and perfumes for best longevity.

How can I contact you for help?

You can reach us through our website contact form or via Instagram DM (@shopstudio6ix).

Do you restock items?

Yes! Popular pieces are restocked regularly. Follow our instagram page for updates. 

Do you offer discounts?

We sometimes run sales or offer discount codes—keep an eye on our Instagram and email list.